Network
Trouble Shooter
The Network Trouble Shooter option provides you
with access to a common network tracing utility named Traceroute
. Traceroute does exactly what its name implies, tracing the route
of data from your domain to the server you specify. The results
of performing a Traceroute show you every server your packets of
information are going to in order to connect to that server. The
results can indicate if any of the servers along the way are causing
connection problems by timing out or by slowing down the data flow.
This is a good tool to use to help determine if a slow or downed
connection is a problem on your server or someone else’s server.
How To Use the Network Trouble Shooter
From the Control Panel, select the Network Trouble
Shooter Option. The Traceroute Manager displays.
To trace the connection from your web site to
the place from which you are connecting, click on the From your
domain to your IP number button. The results appear near the bottom
of the Traceroute Manager screen.
To trace the connection from your web site to any
other location on the internet, type the name (or IP address) into
the Server Name field, then select the Trace Route button. The results
display near the bottom of the Traceroute Manager screen.
Running a traceroute can take a while sometimes. Traceroute is controlled
by ICMP packets. Many routers are programmed to handle these test
packets as low priority. Therefore the delay you notice in the time
it takes to reveal a hop is not important. What is important is
the reported time in the three trials between the two hops.
|